RIA Operations & Client Service Associate

Location: Baton Rouge, LA (On-site, Full-Time)

Compensation: $60–75k DOE, plus bonus, medical benefits, and 401(k) match

About the Firm

A growing hybrid Registered Investment Advisor (RIA) firm with over $500 million in assets under management (AUM) and a positive and collaborative corporate culture. The firm provides comprehensive wealth management services to a primarily high-net-worth (HNW) client base, including retirement plans and business owners. Known for its strong reputation and relaxed yet professional environment, the firm is expanding and seeking a seasoned operations and client service professional to support continued growth.

This is a new position created due to the growth of the practice. The ideal candidate will bring a solid background in financial services operations, strong attention to detail, and a proactive, client-first mindset.

Key Responsibilities:

• Prepare reports, paperwork, and materials for client meetings; manage post-meeting follow-up
• Process, submit, and service account paperwork and client requests (new accounts, ACATs, distributions, etc.)
• Handle client inquiries via phone, email, and in-person interactions
• Execute trades and support transaction workflows (Series 7 and 65 required within a defined time frame)
• Maintain the CRM system and ensure the accuracy of client records
• Support the creation and improvement of internal systems and workflows
• Collaborate with advisors and contribute to a high-level client service culture

Qualifications

Qualifications:

• Minimum of 7 years of experience in a financial services operations or client service role that includes experience working with high-net-worth (HNW) clients in an RIA, broker-dealer, or family office setting
• Strong organizational and problem-solving skills; self-starter with intellectual curiosity
• Familiarity with platforms such as Redtail, Envestnet, eMoney, and Laserfiche is a plus
• Series 7 and 65 not required at hire, but must be obtained within a defined period to support trading responsibilities
• Client-focused and service-oriented mindset
• Experience building processes and infrastructure is a plus
• Positive attitude, proactive approach, and strong attention to detail

Reporting Structure

This position reports to the COO/Director of Financial Planning and supports the entire advisory team, with a strong focus on operations, process improvement, and advisor efficiency.

Why is This a Great Opportunity

• Relaxed, respectful, and supportive work environment
• Opportunity to contribute ideas and influence internal systems and service standards
• Exposure to both operational and client-facing responsibilities
• The firm is growing and has recently added multiple advisors
• Opportunities for learning from multiple professionals within the team
• Leadership is open to evolving the role based on your goals and strengths